You may also view information on accepting a renewal, enrolling in the Auto-Renew program, modifying address or contact information, payment options, or invoicing questions. To renew your on-premises support, log on to My Support Renewals to review and accept your renewal.Once in contact with Oracle Support an engineer will handle technical issues according to normal service request handling processes.

International hearing impaired customers should use the TRS at 1.605.224.1837. who need to speak with an Oracle Support representative may use a telecommunications relay service (TRS) information about TRS is available at, and a list of phone numbers is available at. Hearing impaired customers in the U.S.Local Government (NetSuite for Government or Public Safety Suite) customers in the United States call 1.800.633.0769 for product related support inquiries.Oracle Retail (MICROS) customers in the United States call 1.800.223.1711 for product related support inquiries.Oracle Hospitality and Food & Beverage (MICROS) customers in the United States call 1.800.937.2211 for product related support inquiries.For questions concerning your support license or support contract, please see the “Renewing Support” section. Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions.(You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support). Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices.

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